Exeter's Royal Museum Revolutionizes Inclusivity with Autism-Friendly Award

Nestled in the heart of Exeter, the Royal Albert Memorial Museum and Art Gallery (RAMM) has emerged as a beacon of inclusivity, capturing the prestigious National Autistic Society’s Autism Friendly Award. This recognition highlights RAMM’s relentless dedication to creating a welcoming space for all, especially those with autism.

A Commitment to Accessibility

At the core of RAMM’s mission lies an unwavering commitment to accessibility. With the support of Exeter City Council, the museum has meticulously curated an industry-approved autism-friendly environment. From the onset, RAMM has ensured that its online platform, brimming with autism-friendly information in various formats, becomes an essential resource for visitors with specific needs. Additionally, relaxed sessions form a vibrant part of the events program, designed to foster an accessible and enjoyable experience.

As Councillor Bob Foale proudly states, “The museum is a space for everyone, and we remain committed to continually improving its inclusivity. The award is a testament to the dedication and impact of our accessibility champions, whose efforts are making a meaningful difference.”

Training and Empowerment

At the heart of RAMM’s success is its investment in specialized employee training. Staff members are equipped with the knowledge and strategies to work effectively with autistic individuals, creating a supportive environment that respects diverse needs. The feedback loop, integral to RAMM’s approach, involves continuous dialogue with autistic individuals, ensuring that improvements and adaptations are both informed and impactful.

According to BBC, Christine Flintoft-Smith, head of autism accreditation and projects at the National Autistic Society, expressed her delight, emphasizing, “There are lots of small changes businesses can make to better support autistic people, and just a little understanding can go a long way.”

Clear and Compassionate Communication

RAMM’s commitment to inclusivity is further underscored by its dedication to clear communication. With precise and well-placed signage, the museum ensures that visitors can navigate the space with ease and confidence. This clarity in communication is matched by the museum staff’s warm and attentive approach, transforming a visit into a truly engaging experience for everyone.

A Model for Others

As the museum basks in its celebration, it serves as a shining example for other institutions to adopt similar practices. The Autism Friendly Award not only marks a milestone for RAMM but also underscores the possibility of a more inclusive future. By demonstrating how thoughtful changes can create a world that welcomes all, RAMM invites other organizations to join the journey toward greater accessibility and understanding.

Bridging the Gap

At the confluence of art, culture, and social responsibility, the Royal Albert Memorial Museum continues to bridge gaps, fostering a community where everyone, regardless of their background or needs, feels valued and included. With this accolade, RAMM sets a precedent, reaffirming its role not just as a cultural hub, but as a vital space for connection and growth.